INTRODUCTION
Welcome to the website of Unique Global Services LTD, Here you can review the terms and conditions under which we provide money transfer services (the Services) listed on this website. Please note, in these Terms and Conditions our use of the term 'Services' includes, without limitation, money transfer services, money remittance services, international money remittance services and Payment Services in accordance with Schedule 1 Part 1 of The Payment Services Regulations 2009 and PSR 2017.
Before confirming your order please: Read through these terms and conditions (the Conditions) and in particular our cancellations and refund policy.
Read our privacy policy regarding your personal information, and may know what we collect and how we save in records.
By ordering any of the Services listed on this Website, you agree to be legally bound by these Conditions. Please read these terms and conditions and it may be modified or amended and posted on this Website from time to time.
We reserve the right to revise and amend the Website, our disclaimers and the Conditions at any time without notice to you. Your continued use of the Website (or any part thereof) following a change shall be deemed to be your acceptance of such change. Still for your valued users, In case of any major change in terms & conditions we will mention specifically on transaction receipt and flag clearly on Website if deemed necessary.
ABOUT US
This Website is owned and operated by Unique Global Services Limited (we/us/our), a private limited company registered in England and Wales under company number: 11858356 having registered office 233 Deansbrook Road, Edgware, London.
We are registered with Financial Conduct Authority – FCA FRN 911257 and HM Revenue & Customers (MLR 142932) to carry out Money Transfer Activities in accordance with Payment Services Regulations 2009.
COMMUNICATIONS
You agree that email and other electronic communications can be used as a long-distance means of communication and acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing.
We will contact you by email or provide information by posting notices on our Website.
OVERSEAS ORDER
Our Website is intended for use by customers resident in England, Wales, Scotland and Northern Ireland (the United Kingdom).
You must comply with all applicable laws and regulations of the country for which the Services are destined.
REGISTRATION
All the provided details (Name, Address, Nationality, DOB, Occupation and Identification details) are true, accurate, current and complete in all aspects.
In case of any change in personal information, you will update your information in profile or write us for necessary amendments in profile before to initiate any further payment.
You are equivalent or above the age of 18 years or if under 18, then you have a parent or guardians permission to register with and purchase the Services from this Website in conjunction with and under their supervision
Provide us correct and truthful details concerning:
The money remittance transaction or transactions you instruct us to remit The payee or beneficiary's correct, true, accurate and complete details, including name, address and any other information concerning the payee or beneficiary we require from time to time,
Your full name, address and any other information we require of you from time to time, and Any other information we request of you prior to us completing the Services
We suspect you have engaged, or are about to engage, or have in anyway been involved, in fraudulent or illegal activity on the Website.
ELIGIBILITY TO PURCHASE FROM THE WEBSITE
To be eligible to purchase the Services on this Website and lawfully enter into and form contracts with us, you must:
Be 18 years of age or over.
Be legally capable of entering into a binding contract.
Provide full details of an address in the United Kingdom or the European Economic Area (if you reside in the EEA) or your local country address for the performance or delivery of the Services.
If you are under 18, you may only use the Website in conjunction with, and under the supervision of, a parent or guardian. If you do not qualify, you must not use our Website.
Identification requirements for Online Payment:
Valid Photo identification (Passport or Driving License) Colored and clearly readable scan - Visa scan is required along with it if you have a non-British passport)
Address Verification (any valid utility bill / bank statement or council tax bill (please note that the bills should be at least 90 days valid.)
Your complete contact details
6.4. Please find that Unique Global Services Limited is authorized to verify your provided documents for identification purpose with independent online source to confirm the validity/authenticity.
Also note the following:
This membership is not meant to be operated for business purposes Your requests may require a minimum of 2 working days in order to be verified and processed
PRICE
- The prices of the Services are quoted on the Website.
- Prices quoted are for performance of the Services in the United Kingdom unless otherwise specified.
- Unless otherwise stated, the prices quoted exclude VAT (we are not VAT registered).
- We reserve the right, by giving notice to you at any time before delivery or performance of our obligations to you, to increase the price of the Services to reflect any increase in the cost to us due to any factor beyond our control (such as without limitation, any foreign exchange fluctuation, significant increase in any other costs of third party services). In the unlikely event of this occurring, you shall be entitled to cancel the order at any time before we have commenced providing the Services.
ORDER PROCESS AND FORMATION OF A CONTRACT
All orders are subject to acceptance and availability. If any Services ordered are not available, you will be notified by email and you will have the option either to wait until the item is available or to cancel your order. It is your responsibility to provide us with a valid email address so that we can contact you if necessary.
Any order placed by you constitutes an offer to purchase the Services from us. All such offers received from you are subject to acceptance by us and we reserve the right to refuse any order placed by you at any time prior to acceptance, without providing an explanation.
You shall be responsible for ensuring the accuracy of the details provided by you during the order process and we will not accept an order unless all details requested from you have been entered correctly.
You agree that if we contact you to acknowledge receipt of your order such communication shall not amount to our acceptance of your offer to purchase the Services ordered by you from the Website.
A contract between you and us (the Contract) incorporating these Conditions will only subsist after we have debited your payment card and have confirmed that we shall be providing the requested Service or made it available to be downloaded. We will send you an email to confirm this (a Confirmation Notice). The Confirmation Notice will amount to an acceptance of your offer to buy the Services from us. The Contract will only be formed when we send you the Confirmation Notice (whether or not you receive it).
You must check that the details contained in the Confirmation Notice are correct and you should print out and keep a copy of it.
You will be subject to the version of our policies and Conditions in force at the time that you order the Services from us, unless:
We also accept orders from agents on behalf of customers. The resulting legal contract is between Agent and us, and is subject to these terms and conditions, which the agent will advise you of directly. You should carefully review these terms and conditions as they apply to the transaction.
We shall not be liable for any delay in completing performance of the Service, however caused.
CANCELLATION AND REFUND
Please let us know if you have any problems with the Service. You can contact us using the contact information at the bottom of these Terms and Conditions.
You have the right to cancel your agreement with us after you have submitted a Transaction. This right of cancellation continues until fourteen days after you have submitted the transaction, or until we have completed the contract by paying the Pay-out Amount to the Recipient, whichever is the earlier. If you exercise your right to cancel under this clause, we may make a cancellation charge.
We will consider your written request for a refund (submitted by email, or by mail using the contact information at the bottom of these Terms and Conditions) if you provide the Sender's full name, address, and phone number, together with the Transaction identification number, Transaction Amount, and the reason for your refund request.
Any refunds will be credited back to the same Payment Instrument used to fund the Transaction and in the same currency. No adjustment will be made for any currency fluctuations which may have occurred in the meanwhile.
If we do provide you a refund, we will only refund the Transaction Amount if the Transaction was not paid out to the Recipient (in which case we will also cancel your pending Transaction); otherwise, we will only refund the Transaction Fee.
DATA PROTECTION
Any information that you supply to enable us to perform our Services is protected by GDPR Rules. You agree that Unique Global Services Ltd may use such personal data for the purposes of performing our Services, assessing the risk of performing our Services, for the purposes set out in our Terms and Conditions and to enable Unique Global Services to enforce its rights under our Terms and Conditions if necessary.
You should be aware that: If we are requested or required by the police or any regulatory or government authority investigating suspected illegal activities, or upon the receipt of a court order, to provide your Personal Information and/or information concerning your activities whilst using the Website we shall do so; and We reserve the right in our reasonable discretion to disclose details of your use of the Website in relation to any, or any threatened, Court Proceedings in connection with your use, or the use of anyone under your control, of the Website whether in connection with the matters set out in these Terms and Conditions or otherwise.
Unique Global Services handles all your information in accordance with our Privacy Policy. A copy of the Privacy Policy may be obtained on request at enquiry@uniqueglobal.co.uk or you can review on our website.
INTELLECTUAL PROPERTY AND COPY RIGHTS
- You acknowledge and accept that all of the copyright, database rights and any other intellectual property rights which subsist in the design, layout, processes, functions, data and content of the Website are the property of Unique Global Services Ltd, its information providers or licensors. The Website is owned and operated by Unique Global Services Ltd. No part of the Site, its content or any of its underlying software and databases may be copied or reproduced, shared with third parties, reverse engineered, reverse assembled, or used to create any derivative work (whether in physical or electronic form) without the prior written consent of Unique Global Services Ltd. You are authorized solely to view and retain a copy of the pages of this website for your own personal, non-commercial use.
- You further agree not to: (i) use any robot, spider, scraper or other automated device to access the Service; or (ii) remove or alter any author, trademark or other proprietary notice or legend displayed on this website (or printed pages thereof).
COMPLAINTS
In case of any Complaint you can write us Unique Global Services enquiry@uniqueglobal.co.uk
DISCLAIMER
The information, material, advices, suggestions, illustrations, notifications, and circulars displayed here are collectively called "the contents" on this web-site. Unique Global Services assumes no responsibility for any mistakes, omissions, inaccuracies, typographical errors, etc. in the contents, nor does it make any warranty or representation regarding any content provided through this website. Unique Global Services Ltd disclaims all liabilities in respect of the contents. Any action taken on the basis of the said contents will be at your own risk and responsibility. Unique Global Services Ltd reserves its right to alter any part of the said contents, at its sole discretion, any time, as and when required. The contents of this website shall not be displayed or printed in any form, either in part or in whole, without the prior written approval of Unique Global Services Ltd.
JURISDICTION
- These Terms and Conditions will be governed and construed in accordance with English Law and any arising dispute pursuant to these Terms and Conditions will be determined by the courts in England and Wales.
- Our Terms and Conditions are written in the English language which shall also be the language of the Contract. All communications between us and you shall be made in the English language. Where any translation of our Terms and Conditions is undertaken into another language the English version of our Terms and Conditions shall prevail over any translation.